100% Satisfaction Guarantee

If for any reason, you are not satisfied with your Earsound Customs purchase within the first 30 days of receipt of product, the product can be returned to us for a replacement or credit (minus shipping charges).

Lifetime Warranty

All of our products carry a lifetime warranty. Earsound Customs products are guaranteed against manufacturers defects by warranty to the original purchaser. In the event of a defect, Earsound Customs will replace your product at no charge during the first 90 days. If you should experience any problems, please email us at rma@earsound.com. Please be advised that acrylic products may change slightly in color with age. This warranty is your assurance of a lifetime of dependable products and service.

Earsound Customs will not cover any damage or defect caused by misuse, abuse, or mistreatment of our products.

See Earsound Legal Disclaimer

EASY AS ONE, TWO, THREE ! Your Personal Fitting

You will be contacted within ONE business day after placing your order with the name, address & phone number of an Earsound Professional Network Associate located just minutes from your home. Earmolds will be made of your ears and then you will receive your Earsound custom product(s) within ten business days. A digital scan of your ears will be kept on file for future orders!

Learn More About Your Fitting